Brunette girl late-mid20s cute sales associate! Shout out to her for making my exchange as smooth as possible. I got a pochette felicie in monogram for Xmas. I really wanted the damier azur.. long story short, I'm here in Vegas for the new year and decided to hit up LV at the Bellagio. I was nervous walking in because I mean who wants to waste their time to exchange my purse.. (feeling nervous after horrible experience at LV Scottsdale) Brunette girl came up to me and asked if I needed help I said yes and told her what I wanted.. she searched on the computer and told me there was one more left in all of Vegas. She took the time to reserve it for me at the fashion show mall and all that jaz. Took a good ten minutes! Thank you so much for not being pretentious.