Wow. I loved craft so much! Great beer selection, outdoor movie showings, overall great spot.
Today, was different! I am not one to arbitrarily throw a one star review, but, I cannot stand when an establishment won't honor their mistakes.
We ordered a $6 meat board and $6 cheese board at the same time and sat outside with our friends. Our order number was 17 and the meat board came within 5-10 minutes. The server took our number 17 emblem away from the table which was confusing... my girlfriend followed in shortly after to ask about the cheese.
The bartender was snotty and said "... yeah... they take a while" and assured her it was on the way. 10 minutes later, I went in, and was more persistent.
They offered to make a new one but at our expense. Despite the mistake. I'm sorry but that isn't how you keep customers.