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  • I've been to this one and the one on Longmore & Southern (all in one day, mind oou), and was very disappointed in both stores. Why? Because their customer service isn't very good, for one thing, although I will say the service at this location is way better than at the other store. At least at this one they are polite and will actually take the time to wait on you and help you in any way they can. At the other store, both the people working looked and acted like they didn't want to be there, especially the female employee. I've seen more expression on a mannequin than what I saw with her! She was as blank as a piece of paper! She was snarky and sarcastic with the customer I saw her assisting (if you want to call it that). The guy at the other register was on the phone while also cashing out someone who had brought in items to sell. The guy looked very hung over and looked as if he'd fall asleep standing up at any moment. He talked really slow and sluggish. He was taking his own sweet time and there were many of us in line. I finally said "Forget It" and left. (This was all at the Southern/Longmore store). I could have written a separate review for each store, but why when I wasted enough time just GOING to them both! At this one on Rural & Broadway, they had run out of money in their register from so many people bringing in items to sell/exchange/trade and the girl told me this...on the SECOND visit I paid to them on this day. At the FIRST one, she told me she was swamped with items they had gotten via sells and that it would be at least 2 hours or so before she could get to me...so I went home. Overall, a really crappy experience from BOTH of these locations and if I can help it, I don't plan to ever set foot in either of these stores again!
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