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  • I like how 2 stars on yelp means "Meh. I've experienced better." That's exactly how I felt at the Big Smoke Burger at the Eaton Centre both times I went. Keep in mind, I do LOVE Big Smoke Burger. I was addicted to their location at the Service location on HWY400 but they closed. :-/ I definitely enjoyed the Yonge and King location...their blazing pineapple burger was the bomb and fries were OFF THE HOOK! I gave that one 4 stars. I LOVED their original King and Portland location...I just ate there yesterday. Gave that one 5 stars. So it's sad I had to give this place 2 stars. My friend and I both got the Beast Burger with a side of fries to eat in and I went with another friend for take out with the same order. Let's start with the fries.... The bowls they use to put small fries on is MUCH smaller then if you got it to go. It only fits about 1/3 of the fries that normally would fit into a bag. Generally this would have really saddened me because I LOVE BIG SMOKE BURGERS' fries......but these were so over salted I didn't finish them. The burgers were over done and dry, not sure if it was because they already had burgers cooking before we ordered and used those? I thought they were always cooked fresh to order. The burger was much drier then other locations even though my order is always the same ...which is their recommended "Medium Well". I have the theory that Eaton centre locations are worked by more part time and younger people then the other locations...potentially not as well trained and with a higher staff turnover. I don't know if this is true or not, I'm just mentally trying to figure out why there's such a huge discrepnecy between this location and the others. I went another time with a friend and got take out.....burgers were still just as dry, and the fries while a much larger portion, was very heavily salted. I ate them anyways...but I used a napkin to brush off the salt. I mean, their fries are still yummy...just not with quite so much salt.
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