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| - We made a reservation with ease, very friendly phone staff. Arrived to celebrate my children's (age 12) first stage performance. We were seated right away, however, we were seated in a back room, more like a conference room (we had a table for 5), no music, one other table seated in the same room. On our way to said conference room, we passed through the open and airy, crowded and lively main room. Why we were in a conference room?
No matter, we ordered, all of us getting steaks, filet and ribeye. One person ordered a filet medium well and the other a ribeye, medium. Food and drinks took FOREVER to arrive and our snippy waitress didn't come back to see how our food was for quite a while. Well, the filet (medium well, for my 12 yr old daughter) was medium rare, at best. My Dad's ribeye was RARE, cooked only on the outside. So, they sat there for a while until she finally returned. We told her of the issue, no apology from her, irratated at best (does this happen often?), took the plates and said they would cook it more. Hmmm, ok. The rest of the table was finished with dinner when the server brought back the other 2 plates, seriously, it took over 10 minutes to bring it back. STILL WRONG!!! My daughters was much better (the filet) but missing her truffle butter on side and the broccolini on the plate now cold. My Dad's (ribeye), they must not of touched, cold and still rare. We asked for a manager, told of our complaint, and he apologized and said he hopes we visit again in the future. WHAT??? No, we will not be visiting again in the future, $300 bill for lousy food. Some celebration!!
VERY DISAPPOINTING!
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