So I send customer feedback to Sonic today relaying their terrible rating and reviews at their Wexford location on Yelp, and that they should be reading these things and trying to correct them. I clearly stated that I checked Yelp before patronizing them. This is the response I received:
Dear Doug, Please let me know where you read such reviews about out Sonics. I dont see anything online about us having issues with anything that you mentioned in this complaint that you called in even before visiting the location. We have recently turned over all the managers at this location and it is running smoother then ever. Thank you for your feedback. Team Sonic (Mark Lull)
Wow! How's that for service? 1 Star for the personalized response. M i right?