| rev:text
| - What a bummer, service was minimal, food was eh. I had been to Cafe Pino once before and after tonight, I won't be coming back.
Came in for dinner with a girlfriend. I met her there and got there about 15 min early so I decided to sit down in a booth. The restaurant had one party inside and 2 on the patio. Place was dead. Well, it was a Wednesday night. The booth seats are close to being ripped apart. They were all cracked. Glad I was wearing jeans, if I was wearing a skirt or shorts I know that seat would have been uncomfortable. So I was seated by an employee and waited for 12 minutes to get someone to come to my table to ask if I wanted a drink or water. My friend showed up and a it took another 5 minutes for a server to come to the table to see if she wanted a drink. She ordered a glass of wine.... Oh, they are all out of that kind. It's a Wednesday and the place is empty, how can you be out of a certain kind of wine?! We were given 2 menus. One was the specials that was a front and back laminated that looked to be printed with a home printer in Times New Roman and the other menu looked to be professionally printed. It was just confusing. My girlfriend had been there a couple of times before and these specials were the same ones. We did get bread with oil and vinegar. Bread was nothing to brag about, it was flat and hard. We both ordered the Pasta Tuscan with chicken. She ordered hers spicy. Which was not. But she said she liked it. I enjoyed mine as well. While we were having dinner we kept hearing this banging. We looked around thinking we would find a kid making the noise like banging a booster seat. Come to find out it was an employee sweeping into a dust pan. This was around 8:30 and there were more people in the restaurant. The acoustics in the restaurant are not great so everything echoes and having this employee making noise was annoying as hell. He stopped for a bit then he started up again. We looked at the dessert menu and the server gave a couple recommendations. I asked what flavors the gelato was and he said it is a surprise. But if I had an allergy to let him know. We ordered cookies and cream, server said its a warm chocolate chip cookie with ice cream. It was 3 hard chocolate chip cookies with nuts (glad I didn't have a peanut allergy). It also had chocolate, vanilla and a chocolate chip gelato. The gelato was very good. The hard over cooked cookies eh, could have done without. Should have been a warm soft cookie to go with the gelato. While we are eating our dessert, with other customers in the restaurant, the employees are putting the chairs on top of the tables.
Bang, bang, bang.... that employee is sweeping again. He was sweeping around us , I thought he was going to ask for us to put our feet up to clean underneath the table. Dude!?!?! It's loud, do that when your customers leave!!!! We paid the bill and at 9:40, the lights went bright, ok ok we get it, you want us to leave. I felt like we were in a club at closing time and they turn the lights on to tell people to leave.
4 stars for the pasta dish and gelato and no stars for service, bread and hard cookies. Learn to give your customers a good experience!
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