I'll start off with the positive. Pizza is down right amazing! Best in town in my opinion! And I love me some Pizza!
Bad: I'm not sure if the staff is underpaid. Or they're all just a bunch of unhappy people. The service from when you walk in till you leave is plain sad! They seem annoyed to serve you. The hosts don't greet. We probably would've left the service was that bad.
Honestly if the pizza wasn't so good I'd never go back. You should probably stop banking on how good the pizza is, and start making your employees do their job.