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| - Tonight was our first, and likely last visit. We (4 of us) arrived at 7pm, towards the tail end of the Panthers game. The place was crowded, but most people appeared too be done eating and getting ready to leave.
Things started out fine, we were greeted and seated quickly... But it went downhill from there. We placed our appetizer order and then 10 minutes later ordered our entrees. It was over 30 minutes before we got our appetizer. The waitress apologized and said the kitchen was crazy. At this point there were exactly 3 tables in the section of the restaurant we were in, so how"crazy" could the kitchen be. Less than 5 minutes later, while we were still eating our appetizer, 2 of the 4 entrees were served. 5 minutes later the 3rd was served.... 3 minutes after that HALF of the 4th entree was served, it took a few more minutes for the missing fries to be served. Unacceptable.
The food was actually decent... Minus an overcooked burger that is. The pulled pork sliders were tasty. The loaded tater tots were good too, but alas not good enough to make up for the lousy service. Our waitress was fine, a little frazzled, but the problem was more with the kitchen and getting food out in a timely manner. The manager was apologetic and offered us shots or a free dessert, which we declined.... Taking something off the existing bill would have been more appropriate, but wasn't offered.
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