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  • This Residence Inn was my first choice because of the expectations I have of the Marriot properties. Especially the Residence Inn properties. I have come to expect a very comfortable, modern room with a kitchen, a manager's social hour and a grill by the pool. Extra bonus points for a congenial staff. Upon check in, Simon impressed me immediately. My GPS lied to me and Simon was gracious in providing me with accurate driving instructions to the property. My flight was late, my rental car was not ready, so when I checked into the property, local stores were closed. Simon was gracious in allowing me some munchies from the hotel stock and despite the 3 hour time difference, I was just ever-so-so slightly cranky. Upon entering my room, I took pause for a moment to take in the spaciousness of the room. The king size bed was very welcoming. I admit slight disappointment in the claustrophobically small bathroom. The shower/tub was very reminiscent of an RV shower/tub. Just functional, nothing elaborate. The remainder of the room was quite vibrant with a stunning minimalist '90's décor, no chest of drawers to stow clothing and cigarette burns on the carpet. The same went for the modest TV and the 1000 watt microwave oven and 2 burner stove top. The 1/2 size refrigerator was probably the most modern appliance. Overall the kitchenette was functional, just a little cramped. Ironing board and iron? Bingo! It would be very easy to slightly critical of this particular Residence Inn. This property is slightly dated, showing a little wear in the room and around the property. After staying in many Residence Inns around the country, it is very easy to have a high expectation of what this chain has to offer. It was the staff that won me over at this property. Both Antoine and Simon did a very good job in their interactions with me. I recommend this property in the Cleveland area and would probably come back.
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