I came for a pedicure, and since I am college student, I can't afford mani-pedi all the time. That being said, I chose to do the express pedicure. The girl seemed annoyed that I was doing the less expensive option. I got a not so good heal scrub because I declined the $5 extra charge to scrub my heals( and treat callus which I don't have!) . Don't offer a less expensive option if you will make customers feel bad! If I could afford, I would have done the most expensive option! Another point, I need pedicure done professionally because I get ingrown nails when I do it myself...