I have been to Batch about 6 or 7 times. I've eaten different items from their ham n' cheese croissant[superb] to their donuts[good] and cookies[good]. Their service has always been adequate to good. That was until today.
At about 10:45a today I walked in w/ the intent of buying 3 dozen or so dessert bars for a party. Never having eaten one, I had a few questions. I come from a restaurant family and know lots of questions can be a problem if a waitstaff is busy. This wasn't the case. There were no customers waiting and 2 or 3 customers eating. The clerk was a woman and she was SURLY. I tried to make my order. But, she snapped @ me about putting my arm on the counter. Another customer heard this, and looked @ me w/ an incredulous look. I thanked the clerk for her time and walked out. I had heard good things about Manna Bakery, so i headed there. You can read about my experience on that page.