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  • The one star is for the friendly waitress and alright service. Where to start... OK maybe one point five but no half star ratings on yelp. Went for a family meal here. And was not too impressed. Most restaurants offer free refills on their sodas, or even if you need to pay, they ask if you would like another drink, but our cups ran dry, half way through our meal, and stayed that way. Our server was not super busy, she spent a considerable time socializing with a table right by us. Food was at our table in a timely manner. But... Wife - she was impressed by the gluten free menu, and had no complaints on the schnitzel. But... My son had the kids burger. A little charred for a child. And the bun it was served on was stale, hard as a rock. It seemed as though the burger was burnt (cooked) earlier and reheated in a nuker, based on how hot it was in the middle, steaming hot, he had to wait a bit to eat some of it as it was way too unnaturally hot. I had the caeser salad and daily special of the ribs. Definitely was not impressed. The salad, advertised with real bacon bits, was served like that, but they were burnt to a crisp. And I was wondering which there was more of, the dressing or the powdered parmesan dumped on the salad. It was drowned in dressing. Overkill. And it seemed the lid may of fell off the cheese shaker, or something of the sort. A horrendous heaping of powdered parmesan to drown the burnt bacon and swimming salad. Now the ribs, big and beefy. They looked appetizing. But... Someone needs to tell the cook you need to remove the membrane from the back of the ribs or at least 'score' it. The proper way is to remove it altogether. It was a struggle to get the meat, as the membrane binds it, and the fats don't cook through, rendering the meat a bit too chewy still. But... The icing on the cake was the ribs tasted as though they cooked a piece of fish right on top of them. A tad off putting. I had read great reviews about this small franchise (I think there are three of them) and was looking forward to trying this, and ended up walking out disappointed. But like I mentioned off the start, our waitress was friendly and the service was alright May revisit either this location or another one. Eventually. But with many other restaurants to sample and a primarily negative experience, I know I won't be rushing back any time soon.
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