This was the worst company to (attempt) to do business with. I made an appointment via the website for Saturday 6/23 at 9am. I received a call from the office secretary at 915am on the day of service saying the maid had car issues and wouldn't be coming. I then asked if we could reschedule for Sunday 6/24, as I was moving to Raleigh later in the day on 6/24 and this was my move out cleaning. He rescheduled for 7am on Sunday 6/24. The maid never showed up, nor did I receive a call. I never received any service or communication. This is by far the worst maid service company in Charlotte and is borderline fraudulent. My brother also received the same service, or lack there of. He made an appointment and rescheduled due to the maid not showing up due to "sickness". He never received service. Do not use this company!!