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  • I have been a casual customer of RiRas for years. I love the feel and atmosphere, very much get the Irish Pub vibe. I have always had good food at RiRas and appreciate that unlike places that call themselves an Irish or British Pub, RiRas actually has REAL Shepard's pie with lamb, as well as a hearty lamb burger. Often when uptown I am a patron of the side sandwich shop, which always makes the best sub uptown. Yesterday I went in late afternoon with my boyfriend and young stepdaughters, after visiting the Bechtler. It was an off hour so we were seated promptly. However, it was quite a while before our waiter came over. When he did, he was quite harried and told us he was sorry but he just started his shift and didn't know we were there... hmmm, not a great start. I kind of had to tell him he needed to get our drink order, which he did. He was very courteous and friendly, but it was an odd exchange throughout the meal. I just got the feeling he hadn't been trained very well/this was his first wait job. He said he was new to the area so maybe he was just a bit disoriented. Again, he was very nice. My biggest disappointment was that I have had a delicious lemon vinaigrette there before, and he nor the kitchen staff seemed not to have any knowledge of it. I have been eating healthier and I was really looking forward to that vinaigrette. Disappointed they didn't have it or even know of it. All in all I will return to RiRas, but for a place that's right uptown, they need to make sure their staff is aptly trained - the food is important, but that is 1/2 or more of the diner experience.
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