I know that as far as mini storage goes, they are pretty much the same. I was so impressed with the customer service at Surprise Mini Storage that I had to leave a review. The lady who runs the place, Nadia, made us feel as though she truly wanted to help us. She helped us pick out the right size unit and even cut the price for us for the first couple months, even though she knew we were going to rent there! We brought our 3 and 4-year-olds with us when we first signed the rental agreement and she gave them some toys to play with while we filled out paperwork and even let them pick some out to take home! (they still talk about the nice Nadia lady at the storage place)! The day we moved in she came in and swept the unit out (even though it looked clean to me!) We never had any issues with the gate or the actual storage unit that we rented for the whole time we where there. On move out day Nadia came by twice with bottles of water for all of us and our movers. I will be recommending Surprise Mini Storage to anyone I come across who needs a storage place.