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  • I am so, so disappointed with Ground Control. I went there on 7/7. I've been there many times before and had great service and food. Today was a sign of what I read in the other yelp reviews. There was only one waitress for the lunch crowd. She was new and very, very much untrained. It took her over 5 minutes to come to our table. Water was served quickly but no beer menu. Beer took about 6 minutes to arrive. Then taking our order took another 20. That's because we were talking and she didn't want to "bother us". Order took another 15-20 minutes to come out and she served me only. Then brought my friend's about 4 minutes later and it was the wrong order. She then took MY food away and got my friend's burger and brought ours both back. I'd asked for a different dressing for my beet salad and while it was on the side as requested, the salad was still covered with the honey dressing-sugar I don't like. My friend's parmesan fries were barely covered with any cheese and it took her ANOTHER 10 minutes to come around and find out my friend wanted ketchup. She had to go get a little cup of it which took another 4 minutes or so. Finally, after we were long done, she came with a check and explained she had given our check to someone else who'd paid and left. The amount was the exact same but she never asked us if we wanted separate bills (which we did). It was really, really a very disappointing visit. The food was not nearly as good as usual, the service was really below par because there was only one waitress and she just didn't know enough to be on the floor! She didn't know the menu (which had been changed recently so you can't get hummus or some other items anymore). I'm not sure I want to go back. This kind of thing always seems to happen when management decides to let their restaurants die while they get the paperwork done for it to close. I'm really bummed out because this really is one of the only non-chain, decent restaurants in the entire area of Goodyear which has really good beers and wines.
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