Wish it could be zero...beware consumers. My son put a hockey puck through my neighbors window...Anthony's came and measured, 3 weeks ago. As of today, zero follow up, they never came to install, they have no record of it, they promise to text or call me to figure it out but don't, they hang up on me while I'm on hold and then tell me they are having issues, they keep me on hold for 15 minutes at a time only to put me on hold again....but they do apologize. Thank you but that does not fix my neighbors window....still broken almost a month later. These guys are terrible, I'm moving on, after I was measured. Don't be fooled by Lilly and Hannah they are trained to buy time...at least my neighbor is awesome.