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  • Honda Civic 2011 Driver side repairs for door skin replacement, door alignment, mirror replacement Pros: Paint job looks good Friendly Cons: - Front bumper is scratched - Service time was quoted 9 days but it took almost 30 days. When I called in or walked in on several occasions, they couldn't tell me an estimated date of completion. I was always given an excuse - "days about to end, I can't talk to the tech, he's busy" or "I'm not sure, I'll keep you updated". They called to update me once. - often try to change the subject of conversation for instance, when I asked to inspect my car in the sunlight, they moved my car for me into the sun. However before I can take a look, my car was driven away to get a "car wash". Didn't come back with a car wash, the "back was busy" - A panel located on the roof of my was not properly installed upon pick up. It looked broken. When it was brought up, the immediate response was "it wasn't already like that?" Ummm... no, nor was the scratch on my front bumper. The panel was glued on. I didn't want to bring up the scratch on my bumper. - interior of my car was dirty with grease marks. My seats must not have been bagged when they sat in or worked on my car - the rubber strip adjacent to my windows were stripped... before I mentioned anything, they claimed "these were old". I looked at the other side of the car where work wasn't done, they weren't torn up like on the driver side. Overall, yes they got the job done, however not in a timely manner as promised. The paint job was good, but the quality of work isn't impressive. My friend was waiting to see my car before he brought it in for repair. Unfortunately I don't have the confidence to tell him that he will be satisfied with the work
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