Wife and I ate there on March 26th 2015 for our 6th yr anniversary. It is pricey but we had a restaurant.com cert. Very nice place. We ate outside. Beautiful. We had to walk alittle to get thru to the restaurant itself. Wife ordered the veal. She said it was bland, too much breading, too lemony and not enough seasoning. I ordered the sausage stuffed ravioli. Best ravioli I've ever had. It was al dente. I'm use to soft ravioli. Al dente is so much better. The sausage stuffing was very good. For dessert they gave us for free their signature creme brulee which is basically burnt custard, but it was damn good.. it came with a wafer edible gondola boat with the ends and the bottom of the boat dipped in chocolate , dessert wafer type sticks resembling the oars dipped in chocolate, sorted berries. Very good. And after dinner (no coupon needed) u get a free gondola ride for 2 along their waterway with a trained singer who sings an Italian song and rows at the same time. It was very romantic and a nice end to the evening. Don't forget to tip your boater/singer. I tipped him 20$(10$ a piece(wife&I).
When I made the reservation(required), I let thm know it was our wedding anniversary. She said she would note that, but when we got there nobody said nothing to us including our waiter and we had to let him know later on... the service was great but it did take a while to get our check. I had to waive my arms to get his attention. One other complaint is although the gratuity was included, we we're chrgd another 18% even though the receipt had the correct chrg. When we got home, my wife chkd our account and discovered the error. She called them right away and the manager told us whn using a restaurant.com cert, the gratuity is automatically added but their computer does not recognize the gratuity already added on and double chrgd the cc another 18%. (I even threw in an extra 10$ cash tip on top of their 18%) and if my wife hadn't looked at our account the server would have gotten 36 percent tip plus the $10 cash tip...... the manager reassured us it would automatically credit at the end of the day. It did but it took a few more days to credit back to our account. Food: Ravioli was excellent. Do not order the veal. Service: good. Ambiance: Great. Gondola ride: Great. Would I return? Yes with a restaurant.com cert but make sure you check your account if using a restaurant.com cert and paying with a cc to make sure your not charged double tip. I guess this is an ongoing problem is what they said. This sounds like and easy fix by updating the computer. .