Don't even think about ordering To-Go.
Overall, this place is okay. Pretty standard breakfast stuff (awesome coffee cake) and pretty standard service.
The glaring failure with this place is their absolute inability to correctly put together a to go order. I say inability, because there can't be any other explanation for their 100% failure rate. I can only assume that there is some kind of medical condition plaguing the staff that prohibits them from grasping the concept of checking an order before they hand it off.
I work in an office across from this place, and I have literally had this problem dozens of times. Every time I think, "Ya know self, it's been awhile, maybe they have some new people in there now, maybe this time will be the time they don't suck". Nope. I guess the real blame lies with me, because I know better and I still keep trying. My bad I guess.