As someone who knows nothing about bikes it can be intimidating going into a shop but that is definitely not the case with Headkace. I found them on a recommendation from a friend and after seeing their reviews I decided to go talk to them about a Dyna I just purchased. All I can say is that the experience was top notch from beginning to end. Mary was great to talk to and really listened to what I wanted to accomplish. Sean was honest and forthright with the reality of my expectations and I walked out not just having a shop to take my bike to but a also a small business that i would have no problem recommending to friends. If you are looking for a shop give Headkace a shot. It won't be a disappointment.