I wish I had read these reviews before signing up with them. Terrible business practices and poor workmanship. Service repair crew sent for the second time and still not fixed. I'm moving on and having a real, experienced company redo my pool and decking in the spring. Don't waste your time or money folks! I'll refrain from any feedback directed at the owner/manager - that should say it all. How do they stay in business? They seem to do the minimal amount, virtually no focus on quality or customer care. I was told by the repair crew- 'we don't talk to the office, they don't give us instructions or your emails or photos (yes I sent them photos of he work that needed to be corrected) they just tell where to go'. Is that any way to run a business? Rework costs must be astronomical! This is the second time the same repair crew has been here and after they show up they said they can't do the repairs because I need to lower the water level in the pool!!! They never said anything about this during their first trip and I would have been nice if Sharp had asked me to do it in advance. When I suggested that crew put blue painters tape on the pool tile so they could paint the underside of the coping the dude said "don't call me an idiot" - the word never left my mouth - anyone would know that putting blue painters tape on the tile makes sense - I'm going to let them try to repair the job one more time and that's it.
Adios Sharp Contracting - you'll never see another cent from me!
Use someone else people!!!