Let me start with the great: the waffles are AMAZING. The food is local and in some cases, grown in the backyard. The beverages (coffee and teas) are very tasty - and the selection is vast. The severs are friendly.
The good: Everything tastes fresh.
The bad: The price (wow). The limited selection (as far as food goes - I find it weird to have more beverage selections than food selections, but that's just me). The fact that you have to ask for salt, pepper, ketchup (and then you bring one tiny glop of ketchup - I don't care about having a fancy cup - I just want some Heinz ketchup!). Overall the service was lacking - I had to ask a random waiter to get some water and coffee refills were very slow.
Overall though, the good/great really did outweigh the bad. I would go back if I'm ever in Cleveland again - which is not really something that I'm hoping for anytime soon.