DO NOT BUY A MATTRESS FROM THIS COMPANY! My parents bought a mattress for over $1000 asking specifically for a mattress that wouldn't bulge in the center. He was guaranteed that the one he was purchasing would not do this exact thing. Within the first month it began to bulge. My father called immediately and was told by the manager (Tim) that "He should have known better." He was also told that not only would he not receive a refund, but an exchange was also out of the question. How is it that customer service people can talk to an 85 year old man with such utter disrespect? SHAME, SHAME On YOU!!!!