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| - This was my first time staying at a Hyatt and I couldn't be happier with my experience. This is also why I love Yelp so much... the reviews are almost always accurate, so I knew that my stay will be just as expected!
First off, one of the best continental breakfasts I've ever had at a hotel. There's everything for everyone with a very nice kitchen/seating area. There's oatmeal with 6 or so toppings to choose from, all kinds of cereal, a rotation of waffles, pancakes, and french toast, egg sandwiches, three or four juices to choose from, and bagels and such.
Secondly, an incredible staff that goes beyond and above to make sure your stay is perfect. My personal story that I just need to share - like the idiot I can be at times, I left my expensive camera/camera bag on the lobby floor when I was checking in. Obviously, I didn't realize that I was missing my camera until the second day, and after running around like a crazy person to our car and back to our room, I nervously came up to the front desk and asked if anyone found a camera from the day before. Not only did it not get stolen, the young man working at the front desk at that time, was incredibly happy to give it back to me and even said "I love seeing people's reactions" after a situation similar to mine. I wish I had his name, but he was genially happy to give me my camera back and you have no idea how great that feels for once...
Nice location too... plenty of shops and restaurants nearby. Spacious hotel, nice heated swimming pool and hot tub though we didn't get a chance to check them out.
I would mostly definitely stay here again and I highly recommend this hotel to anyone staying in the Phoenix area.
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