I had made an appointment for a pedicure but still had to wait a bit. Honestly it wasn't very long so it wasn't that big of a deal however I did notice they don't use the disposable wrap around the pedicure bowl. I don't know salon regulations so it's probably not necessary however I'm bit of a germaphobe so I do prefer salons that use them. I also felt the pedicure was ok. I feel indifferent about this place. It wasn't bad but it wasn't good either. I probably won't be back though because I like to go to places where I can enjoy the decor and ambiance and this place didnt really do it for me but again I have nothing good or bad to say :-)