The Charlotte Marriott City Center hotel has a welcoming, helpful and friendly staff. The receptionist was very knowledgeable and informative about the places, events and what's happening around the area, a special thanks to her. Now, the rooms smell nice, have great soft comfortable bedding, a HDTV and good views of uptown from the high floors. Room service and housekeeping is fast and efficient which I appreciated.
Asked for a late check-out and was easily accommodated with my request. I had no complaints spending my weekend stay here. This Marriott deserves a solid 4 stars.