Unfortunately, this facility lost four instructors, including their fantastic group fitness manager and full-time Pilates teacher, in the span of about a month. Not a good sign.
The reasoning I received from the co-owner, Skye Roberts, was inadequate and unclear. I worry about the management's ability to attract and hold on to excellent trainers and staff.
I also am concerned about the increase in up-selling. They seem to be focusing more on selling you overpriced packages. I signed up for some because of the quality of the instructors, but then they left.
I don't plan on renewing my membership once it ends, unless they can change their management style, appreciate their customers more and work on the cleanliness of the gym.