The customer service was the best part of the experience. The check-out lady was super nice, fast, and knowledgeable. The other one was also nice--he answered my questions about how to find certain merchandise in the cavernous store.
The 3-star review is for the organization of the store, considering its mammoth size. There just is no rhyme or reason for where things are, and it is dark in spots. Also, it is really hard to find assistance in the aisles, without having to traipse back to the front. It's a good location, and good products. If they address this issue, this could easily be a 4-star review.