Had my phone in my lap after my manicure and pedicure were drying. Manicurist grabbed my arm for some reason, knocking my phone into the water bath. Didn't apologize. Put it in the dryer, said I should have opted for gel nails instead. Now my 500.00 phone is broken and I still just paid 45.00 for a subpar manicure (and lovely pedicure.)
I can honestly say that's the most I've ever spent on a manicure/pedicure. No offer to take charges off, no apologies, just "put it in rice when you get home!" as though it was my bad for having my phone on me AFTER MY STUFF WAS COMPLETED.