I have been a huge fan of Namastay Kitchen for the last 9 months eating there often and bringing friends. The atmosphere is inviting and the quality of food had been excellent.
However, something has gone terribly wrong. The last three visits have been inconsistent. My wait time for my food has been 30 minutes or more in a nearly empty restaurant and the food has come out cold. On all three visits I've had to send my food back including a steak that was undercooked on one visit.
On my most recent visit with a friend on March 26, 2018, I was so excited to go for dinner. The restaurant was empty with one guest eating when we arrived. The waitress was new and friendly. After we ordered our food Barbecue Salmon and Grill cheese with fries we waited nearly 40 minutes for our entrees which came out cold.
Our waitress quickly took my fries (my friend decided to keep her cold Salmon because she was starving and didn't want to wait any longer.
When I asked for a manager, no manager was there. I left my number and name and asked that I be given a call to talk about my experience. No one bothered the call.
I love supporting local restaurants and there are too many good consistent places in Charlotte to patronize.
After my last three experiences, I'm taking Namastay off my list.