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  • My first visit, and my last. Groupon brought me here, with a $45 deal for a no chip manicure and pedicure (originally $56). I thought I was getting the same nail tech (Lynn) for both services- she even asked me what colors I'd like for both services, but when she was almost done with my pedicure, which she later added an extra $7 charge for callus removal (without notifying me of the extra fee, and therefore not giving me a choice), she then informed me that she had another client to take care of, and someone else will be doing my manicure. When I spoke to the second tech (Taylor), I showed her a photo of a previous color palette I had done, complete with the gel color names, so I thought that the ombre would be done with a glittery gel polish. Nope. When I saw her grab the glitter powder from a drawer and place it on the table, I was hoping that she personally wanted to use powder and not glitter gels and perhaps (perhaps!) would not charge me. Again, no notification of extra fees and therefore no options given to me. When the time came for me to pay, I already expected a possible charge for the powder glitter, but I was surprised with the extra fee for callus removal. Both added fees amounted to an extra $17 on top of what I'd already paid before visiting Classy Nails. The Groupon deal didn't turn out to be such a deal after all! Oh, and both services took slightly over two hours to complete (40 minutes for the pedi and 90 minutes, or more for the gel mani). With so many nail salons for consumers to choose from, one would think that a new salon (CN is a year old) would aim to nurture repeat customers. I am not returning, ever! ---- UPDATE: 3/20/16 It's been nine days since I had my gel manicure and regular pedicure done at CN, and while the pedicure still looks nice (I may go for six weeks after a good pedicure anywhere), my nails look like what it normally would look like after I've gone two to two and a half weeks after getting a great gel mani from Sophea/Sophia at Scottsdale Nails II! They're so bad, I'm actually considering booking an appointment at SNII tomorrow! To think that had this been a normal walk-in, I'd have paid $73 and then find myself nine days later in need of another $30 (plus tip!) gel mani. I know where I'd rather spend my money and time-- anywhere but here!
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