The comments on the age of the clientele may be on the money. After all, my parents love to eat here and mom uses a walker now, and hers was not the only walker in the dining room
I've been coming to this place with them since I was in high school, and I graduated over 25 years ago, so that will give you an idea of how long this place has been around. The food on my last visit was not up to snuff. Every dish we ordered came out cold and the lo mein was overly greasy.
Yes, it's Americanized and you have to ask for chopsticks. You're in Scottsdale. Consider who lives around here. They're cooking for the neighborhood. Jade Palace is comfort food. You're not going to reach culinary heights, but you'll get dishes you know and love.
I just wish they didn't let them sit at the pass so long that they all came out cold.