I love shopping here for my home décor, but their customer service is so BAD that I cannot give this store a good rating. Each and every time I go the staff is rude, harried, or just plain annoyed when you have any needs or questions. Often times you can find them clanking things around, making a mess in the isles, or arguing amongst each other over who's going to help a customer with a carryout. I've run into this a few times with larger purchases. The ladies in the checkout lanes need a morale boost. I can think of one middle-aged woman in particular who could really benefit from a customer-service refresher. Seems like I get her EVERY time I go and her flat affect really sucks!!