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  • I was really excited when I learned that there was a new Dickey's close by. The food at this location is the same great quality that we had back in Texas, but my lower rating is because of the service. Where do I begin... When I walked in, the guys were struggling with a cash register issue. Instead of letting me know it would be with me in a minute, they ignored me while I stood there, awkwardly, for a good 3-4 minutes. I ordered brisket, pulled pork, cole slaw, okra, mac and cheese and beans to go. This location doesn't have okra, and they were out of beans. Disappointing, but understandable. I asked for sauce and pickles, and was told "sure!" Got my order home and had potato salad instead of slaw, no sauce, no pickles, and three very small rolls for an order to feed six people. I was the only person there who was ordering food, so it shouldn't have been difficult to keep straight. I will give them another shot because it's Dickey's and it's delicious, but they need to fix the service issues if this location stands a chance.
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