Thank you Ian for stepping it up! I wish to make an addendum to a previous post. We all make mistakes and I think we need to accept and own the consequences. I believe some actions are meant be punished. Also, they should be FORGIVEN and given the opportunity for a second chance. We are NOT "human perfects" we are "human beings". People do make mistakes and I think they should be punished. But they should be forgiven and given the opportunity for a second chance. We are all in this together.
I'm glad, at the suggestion of Chris G., I decided to give NCC a second chance. The staff and the gym itself have stepped it up and have done a remarkable job! Thank you Ian for following through, reaching out and being uber generous and helpful. The vibe feels light, fun and comfortable with dollops of professionalism, safety and awareness. My family and I are happy to be back in your space and enjoying the sport which we love. Thank you:). The Valdez-Shuk's