This is an amazing little pet shop. I took my little man for a walk through Shadyside and had heard about this place and decided to stop in. Very nice that if you are walking and do actually want to stop in, it is a 'pet friendly' establishment so you don't have to worry about what to do with your dog while you go browse.
I didn't get a chance to check out the back of the store much because having a 3 month old puppy wrapping himself around your leg fifty times doesn't make for walking through the store a fun task. We (yes we, Eli, little man) browsed through the toys and treats up front. While we were browsing the staff was very friendly, knowledgeable and on top of their game. They have a lot of environmentally friendly toys for your pets located there. Picked up a chew toy made from wool for Eli and he has not let that thing alone since we came home.
Upon check out be sure to sign up for their card. It's kind of like the Petco/PetSmart card. You get an amount off after you spend a certain amount there. They also have classes/demostrations you can attend. If you don't mind, join their email club and receive updates about specials and classes that are going to be offered.
My rating is 4.75 stars, great place that's off the beaten path.