This is perhaps the worst place at CLE. Latte machine broken, the regular coffee is weak and more like tea, service is slow and unfriendly bordering on hostile. The bagel with egg I bought was good, but I would honestly pay double for a less tasty bagel at a decent place, than ever visit this dump ever again. It was _that_ bad. Do yourself a favor and go to the bagel place at the other end of the terminal, they have friendly service, good coffee and great bagels.