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  • I contacted Howard for some maintenance on my AC Unit. My unit is 2.5 years old and is in good working order. However, when Howard showed up and took a look at what needed done, he decided that he would have to pass on the job. No problem, I appreciate it when people acknowledge their limitations. However, when questioned further, he provided an outrageous recommendation of needing an entire AC system replacement and it would be $8,000 to $10,000 to complete the work. The confusing part was that after making this kind of crazy recommendation, he said he couldn't do the job. Needless to say, I was dumbfounded by this encounter with Howard. After this happened, I contacted two other AC contractors, and both reviewed the same documentation that I provided Howard, and both of the other two contractors came to the same conclusion that the unit needed some minor work and there was absolutely no reason why a recommendation of replacing the system would even be considered. My system is only 2.5 years old and it's a Trane so it wasn't cheap when I put it in, not to mention it is completely under warranty. Long story short, another technician came and completed the job in about an hour, explained everything, provided data to show it was working perfectly, and didn't charge me a whole lot either. So, I would say pass on Howard for your AC needs!
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