I am surprised that this location has a 1 star rating. The few reviews it has seem to be outdated by a few years, so they must have improved since 2007 because I've never had a problem.
I have taken my car here several times, mostly because it's convenient to both home and work. Walking distance is important if you car doesn't work. I have always been charged the price I was quoted, given the service I expected with no extras thrown in unexpectedly, and I don't think I've ever waited more than 2 hours for my car, even when their parking lot is full. I'm no car expert but I generally get my dad's advice on any repairs I get, and he agrees with me on both service and cost. This is the place he keeps telling me to come back to, anyway.
Are they the best auto shop I've ever been to? No. But I'd say fair, average service isn't half bad, especially with it's convenient location. It certainly deserves more than 1 star.