Absolutely worst hotel experience ever. I tried to work out a deal so that I could move to a hotel closer to my business for the week. The hotel clerk promised me the rooms were clean. Even though that was not my issue (although I was apprehensive about it after reading the reviews of cockroaches and bedbugs), he persisted that I can't do anything because the rooms were clean.
There were baseboards falling off, behind the toilet was dirty, the room was LOUD I could here people coming and going all night and early morning.
I decided to suck it up since I already paid for the room and they would not budge. The first night I could hear the walls crawling, not a good nights sleep. The second night I came back to the room to find a cockroach the size of my thumb, belly up the in the middle of the room.
I checked out first thing the next morning. The morning clerk did not seem phased about this at all and joked about the bugs being big enough to carry my luggage to my car. Now they are proceeding to fight me about a refund, swearing the rooms are clean (how about that customer service).