Food is great, service leaves a lot to be desired. I've been a few times and some are better than others. The worst experience I had so far, we ordered a pizza at the to go window and they said it would be 30 minutes. After half an hour, I checked back and no one seemed to know that I had placed an order. The girl I originally spoke with was hanging back away from the counter, so I'd imagine that she never actually put it in. I live about 20 mins from the strip, so it was a good two hours from the time I left the house to the time I returned with the pizza which was pretty disappointing. Hopefully, the issues they are having are just because they are fairly new and they are still working out some details.