I was very disappointed when I came home from my appointment only to find the black hair dye from my retouch to be all around my hair line and not cleaned up at all. I wear glasses and had them off for retouch and cut and did not notice all of the dye left along my hair line. But my stylist should have. I would have never walked out of the salon like that if I had noticed before, especially with the price I paid. It's unacceptable and I will not be back.