I was looking forward to a gluten free mushroom burger as I have an allergy to gluten. My boyfriend purchased our meals without issues, then either the manager or a cook came out and told my boyfriend that the mushroom was coated with bread crumbs: the associate didn't inform my boyfriend of this.
My boyfriend requested to cancel the order with a refund to which the staff (who was visible based on the layout of the restaurant) mocked my boyfriend, laughed at him and rolled their eyes.
No one apologized even as my boyfriend mentioned he could clearly see the disrespect of the staff.