| rev:text
| - Environment 2/5
Poorly insulated and very echoey. Seats are uncomfortable and tables were greasy-feeling. The environment felt like an Asian food court with high ceilings and an annoying sound for the door opening / closing.
Also, the handicap button is malfunctioning entrance and exiting.
Customer service 1/5
Customer service is pretty much non-existent. Waitress just carelessly plates it onto the table and walks away. Doesn't plate in front of the customer, which I made eye contact and indicated it was mine. She didn't care and just put it in the center of table.
No hello and bye. Just write what you want to order in a piece of paper and no refill on the cheap powder tea.
It should also be noted that the staff are Chinese who are running a Vietnamese restaurant. I would recommend these staff check out an authentically run Viet place and try their noodles.
Food quality 2/5
I ordered the seafood Tom yum ($10.95) which I would NOT recommend. All of the seafood items (e.g. 3 Mussels, 2 over-cooked shrimps, ripened fake crap meat, etc.) tasted "off." I refused to eat any of the seafood pieces because it was terrible. The rice noodle was also overcooked and mushy.
The only part that fine was the tom yum soup base. It tasted great and had the heat spicy/sour in balance perfectly.
Price 3/5
For Viet food (runs by Chinese people), you'd expect it to be affordable but nope. Everything was at least $8+ including the appetizers. Portions for my tom yum was generous. The price for just consuming the overcooked and soup base is not worth $10.95.
The food prices may also reflect the expensive lease as this plaza is very bare. Only this restaurant, veterinarian, Petsmart, Food Basics and Dollarama exist on this strip. The other lots remain empty.
Overall 1/5
I've been living in this area since the first houses were built on Bur Oak. Believe it or not, back then the townhouses were only going for $250k now it's over $600k. *o*
It's pathetic that this area has no decent Asian food (thank god there's finally a cha-time!) considering the majority of the residents are Asian.
This is one of the few Asian restaurants in the area (closest is Canteen to which I got food poisoned), the rest are franchised fast food (e.g. Popeyes - terrible and Subway).
Since I have a car, I'll drive somwhere else to get my Viet-cravings, therefore, I will never be coming back here! The reviewers here are honest across the board. I would not recommend this place for Viet cuisine, there are others across York Region that has a longer establishment with fresher ingredients! ^_~
Side note: Perhaps this lot is curse?
Originally this location was a bagel place that claimed to be the "best" bagel on the world, they evidently haven't had bagels in Montreal. From what I recall during opening month, the bagels tasted like Tim Horton's bagels with a premium price. It closed down quickly which was no surprise.
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