Took my project of embroidering 7 shirts and 4 hats in and gave him my logo. This was a simple task, as I am an owner/operated service business. He said he could get it done within a week, no problem. So, I gave him the job.
I called him after a few days as he requested to see a proof of logo. Well, he said he had been very busy and hadn't gotten to it yet and that I should call him in another two days and he would for sure have it ready for proofing. So I called him three days later and he STILL hadn't gotten to it. Long story short... this went on for over TWO WEEKS!! I should also mention that you cannot always get a hold of him via phone and his voice mail is not set up, so you cannot leave a VM. Very frustrating to say the least!
Finally, I went to his store and sat out front until I got a hold of him. Even during his so-called OPEN hours, his store front was locked. When I did get a hold of him I said I want to get my shirts and hats back, now. He came to the front door and let me in... handed me my shirts and hats and just said, sorry. What a jerk! I said nothing and walked. Obvious to say... NEVER AGAIN!!