I am basing my review of this place pre and post - renovation which was made a few months ago in winter 2017.
Environment 3/5
A few months ago during the late winter/early spring, it was closed for renovation. The flooring and walls seems to be cleaner but overall, it still has the out-dated 90's look of Asian restaurants aka no style. I don't mind the tacky aesthetic interior if only the food was decent...
Quality of Food 2/5
I only order one item, their chicken pad thai. Pre-renovation, this dish was popular where it looked and tasted great. Post-renovation, nothing at all like before. The quality has definitely gone down. The dish has bland-colour and had very little chicken pieces. Lots of noodles but there were very little flavour in the sauce (food colouring? or diluting the sauce?). The chicken pieces I did find were thinly sliced and flavour-less (most likely frozen). The lime slice was bruised and almost rotten where I immediately brushed it off from the pad thai for fear of contamination.
Service 2/5
The restaurant was under staffed when I and current staff seem to be new. Perhaps, the original owners sold it to a new family while renovating because I noticed there wasn't a lunch crowd. This place used to be very busy and attentive staff but ever since the renovation (and new owners?), the service and lunch crowd has been depleted.
Overall 2/5
I will not be coming back here and judging by the lack of customers, it may close within the year. I will be taking my pad thai cravings back to Salad King!
The restaurant's size is large. I hope a new authentic Japanese restaurant will take its place since Dundas St W is unofficially becoming J-town. ^_~