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| - Let me start by saying I have always wanted to try this place, because they are HUGE in the geek community. I was here today with the girls from Geek Girl Brunch Cleveland. It is my understanding that they have been wanting our group to brunch with them for over year. They said they could handle a party of 30. Sadly, that was not the case.
1) It was very loud in there. They had a DJ spinning records there for other patrons, but we could barely hear ourselves talk.
2) They didn't know what they were doing. When we got there, a third of our members went to the bar to 'place their order' or 'tell them what they want to order', and then pay for it.
Then, we were told to sit down, then they would take our orders. (Um, we sent an order to them them 10 days in advance.) And, in my case, I was asked what my order was. Some members didn't get their order, some waited 2 hours for their order, and some got the wrong order.
3) Rude! I asked for a second diet coke,and the person who dropped off my food said to take it up with the bartender.
4) Afterwards, I heard that they complained that we didn't tip well (see #2 above) and they were not expecting us to come in all at once. If you had people paying at various times, and didn't keep track of what was going on, NO. I know I tipped, as did a number of other girls that were there. As for the comment that they didn't know we were coming in all at once, we told them it was brunch event for our group.
I understand the kitchen is a new concept for them. And, the owners were out of town. But, after they complained to someone about us...would we go back? I know a lot of our members participate in their theme nights / events. But, as for me...no. I am good. My best experience, aside from hanging out with friends there, were the apricot bellini's I had.
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