We always have a wonderful experience at this Outback. We hardly ever go unless we have a Gift Card, and this was a lucky occasion. Not to mention the place became a ghost town for a Holiday weekend.
Food was great, as always! I have been obsessing over coconut covered anything so I could not wait to try the coconut lobster (A++ in my book).
The restaurant is always clean and a lovely dinning atmosphere. May want to take care of a few roof leaks because all though the black ceiling tiles are a nice touch, there's no hiding the water stains. (Sorry, can't go anywhere as a property manager) :(
Our waiter (Harrison) was wonderful as well. He was very attentive and such a sweetheart, especially when I realized I had the wrong order. I would have not said anything/made an issue had I not been wanting to try these freaking lobster strips. Immediately after I spoke up he took initiative. Reassuring us that he have them fix it without out any hesitation. With Customer Service going in the toilet in this day and age, one could appreciate his kind demeanor and sense of urgency to correct the situation. In addition to his awesome server skills, he had a very likeable personality and interacted with us throughout the night. If anyone's up for a promotion or at least acknowledgement, he should definitely receive it. As previously mentioned, GREAT Customer Service is hard to come by these days. Therefore if you have an employee that's willing to go the "extra mile with a smile", appreciation is in order.